Issues with PayPal loans, credit cards and debit cardsīest Practices for Calling PayPal Customer Service.Questions about account holds and freezes.Requests for refunds or other compensation.People call PayPal customer support for a range of reasons, including: Why Do People Call PayPal Customer Support? With over 255 million customers, it isn't surprising that PayPal receives many calls each day. It also offers loans, debit cards and credit cards. Looking for Child Support, Spousal Support information? Go to our Garnishments page for more information.PayPal is an online payment company that operates around the world. Please see the Start an SBP Annuity webpage for details. We also have new, helpful tools and information to assist you with the DD Form 2656-7 for starting an SBP annuity. Please see the How to Claim Arrears of Pay Using the SF1174webpage for details. We can now deposit an Arrears of Pay (AOP) payment directly to an eligible claimant’s bank account instead of mailing a check. Spouses and children of recently-deceased retirees: We have new, helpful tools and information to assist you with the SF 1174 for claiming the retiree’s Arrears of Pay. Use our convenient online form to report the death of a retiree at. Please check our special focus webpage for news and information regarding this change and transition: The National Defense Authorization Act for Fiscal Year 2020 directed that as of January 1, 2023, the Optional Annuity for Dependent Children will be eliminated and the SBP annuity payment must revert to the surviving spouse (if the spouse submits documentation and is eligible). SPECIAL INFORMATION FOR ACTIVE DUTY/LINE OF DUTY SURVIVING SPOUSES WHO ELECTED THE OPTIONAL ANNUITY FOR DEPENDENT CHILDREN - Check Out Our New Quick Reference Guide! You should continue to receive your normal DIC amount from the VA. *Note: the change in the law does NOT affect the amount of DIC you receive from the VA. The Special Survivors Indemnity Allowance (SSIA) will no longer be paid. See our full range of FAQs on the SBP-DIC News webpage. This is because Februwill be the first SBP annuity payday after the SBP-DIC Offset is fully eliminated. SBP-DIC OFFSET PHASED ELIMINATION - Phase Three Begins with the FebruPayment - Check Out Our New Quick Reference Guide!īeginning on February 1, 2023, surviving spouses will receive their full Survivor Benefit Plan (SBP) payment from DFAS and their full Dependency and Indemnity Compensation (DIC) payment from the VA. Find out how to log onand update your contact information so you never miss a message. We created a new kind of myPay account especially for Gray Area Retirees! This account will help you stay connected to important news and updates between the time you retire from Service and the date you’re eligible to receive retired pay. IMPORTANT NEWS FOR RESERVE AND GUARD GRAY AREA RETIREES Members of the National Guard and Reserve with remaining OASDI debt now have a new option for payment. SOCIAL SECURITY WITHHOLDING TAX DEFERRAL FOR NATIONAL GUARD AND RESERVISTS - NEW PAYMENT OPTION Additionally, all actively serving, and separated or retired members can call the TFSC to request a W-2 reissue from 2019 to present. Services include inquiries related to military pay benefits, entitlements, and Secondary Dependency claims. Please use our self-service options if your matter is urgent.ĪTTENTION: AIR FORCE AND SPACE FORCE CUSTOMER NEW CUSTOMER CONTACT NUMBER - Actively serving members of the Air Force, Space Force, Air National Guard and Air Force Reserve should now contact the Total Force Service Center (TFSC) for 24/7 support for Military Pay via phone at 1-80 or submit a MyPers ticket. The phone lines will reopen on Monday, October, 31, 2022. EDT through the end of the day on Friday, October 28, 2022. Check it to find out about matters affecting your pay, schedules for important documents and how our people are making a difference in how DoD does business.ĭFAS INDIANAPOLIS CUSTOMER CARE CENTER - Army military pay, DCPS Password resets and Vendor Pay/Accounts Payable Customer Care Centers will be unavailable beginning at 11:45 a.m. DFAS resolved the issue and myPay now shows accurate amounts for TSP contributions. Service Members do not need to reset their election amounts as the correct elections are stored in the Military Pay systems, which were unaffected by this issue.ĮXPANDED DFAS NEWS is now available in our Pressroom. On October 28, 2022, DFAS’ myPay system inadvertently displayed Service Members’ TSP accounts with %'s or 0% contributions.
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